Privacy Policy

This Privacy Policy describes how Miller Warehouse, LLC ("Company," "we," "us," or "our") collects, uses, and discloses information about you when you visit or use our website at shopatmiller.com (the "Site") and make purchases from us.

1. Information We Collect

Information You Provide

• Account & Order Information: Name, email address, shipping and billing address, and phone number when you place an order.
• Payment Information: We do not store your payment card details. All payment processing is handled by Stripe, Inc. See Stripe's Privacy Policy at stripe.com/privacy.
• Contact Information: Information you provide when you contact us through our contact form, including your name, email, and message content.

Information Collected Automatically

• Log Data: IP address, browser type, pages visited, time spent on pages, and other usage data.
• Cookies: We use essential cookies necessary for the operation of the Site. You may disable cookies in your browser settings, which may affect Site functionality.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending order confirmations and shipping notifications.
• Respond to your inquiries and provide customer support.
• Improve the Site and our products.
• Comply with legal obligations.
• Detect and prevent fraud and abuse.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Information Sharing

We may share your information with:

• Stripe: To process payments securely.
• Shipping Carriers: To fulfill and deliver your orders.
• Resend: To deliver transactional emails.
• Law Enforcement: When required by law or to protect our rights.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of seven (7) years for accounting and tax purposes.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal retention requirements.
• Opt out of certain uses of your information.

To exercise these rights, contact us at support@shopatmiller.com.

6. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no transmission over the internet is completely secure.

7. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date. Continued use of the Site after changes constitutes acceptance of the updated policy.

9. Contact Us

Miller Warehouse, LLC
Email: support@shopatmiller.com